Where The Music's At
Get Here
You'll find us right off of Exit 116, Garden State Pkwy., Holmdel, NJ 07733.
We strongly encourage carpooling to minimize traffic within the parking lots as fans arrive and leave the venue. Spots fill up fast for VIP Parking and the free parking lot bus service, so why not catch a ride with a friend?
Pick Your Parking
General admission parking comes with your ticket. If you want easier entry and exit, go for Premier Parking or VIP Parking.
Bites and Drinks
Skip the preshow rush and dine with us! This season we’ve added even more food and drink options with every fan in mind.
Accessibility
Whatever your needs, let us know how we can help. Whether that's with your arrival, exploring the venue, the show itself - or all of the above.
The Need-To-Know Before You Go
From bag policy to parking, get to grips with everything you need to know for your show
Venue Map
Get lost in the music. Not the venue. Here's a map to help you get around The Garden State's favorite amp.
FAQ
All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
Please note that we we require either a clear plastic, clear vinyl, or clear pvc bag (maximum size 12" x 6" x 12") OR small clutch bags that don't need to be clear (maximum size 6" x 9")
All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap. Children 3 and older do require a ticket.
Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.
Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.
Service animals are permitted inside the venue during events. Only registered working animals are permitted.
Like many venues and other large places of assembly, PNC Bank Arts Center has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. PNC Bank Arts Center's policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability.
PNC Bank Arts Center requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods
Lawn Chair Rental
Lawn chairs are available for rental at the top of the lawn seating area. No Outside Lawn Chairs Are Permitted Into The Venue. Blankets are permitted and available for purchase on our upgrades page
Lawn Policy
The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes.
PNC Bank Arts Center strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.
- Ticketing- Accessible tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
- Day of Show Parking-ADA parking is on a first-come-first-serve basis and no additional Premium parking tickets are needed. For "Premium Parking" see www.ticketmaster.com, reserve your space and show up when you want. Parking lots will open 1 hour prior to doors. Let the parking staff know that you need accessible parking, and they will direct you to this lot
- Accessible Stations- if you have questions or need assistance please visit our Guest Services information booth, located in the middle of the ticket gates for help answering questions related to seating or other accommodations.
- Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
- Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call (732) 203-2500 to arrange for an interpreter for your visit.
- Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.
The following items will be permitted. Permitted items are, as always, subject to change depending on the show: Permitted Items:
- ONLY small clutches, wristlets, or fanny packs no bigger than 6x9” OR clear plastic bags NO BIGGER than 12"x6"x12” will be allowed inside
- Cameras – nonprofessional only, no detachable lenses
- Food – in a clear, 1-gallon ziplock bag
- Water – an empty water bottle OR up to 1 gallon of water in a factory sealed bottle is permitted
- Diaper bags are okay to bring but will be thoroughly searched. Please use the accessible entrance, located on the South side.
- Small, retractable umbrellas
Items listed are subject to change or vary on show day
The following items are NOT permitted through the ticket gates. We appreciate your help in leaving these items at home:
- Weapons of any kind - knives, guns, mace, pepper gas or any other item deemed a potential weapon.
- Alcohol
- Illegal drugs/substances
- All bags larger than 12” x 6” x 12”, and bags larger than 6”x 9” that are not clear.
- Professional cameras with detachable lenses or cameras with lenses that extend 1" or more
- Glass, metal, cans (regardless of contents)
- Hard/soft coolers
- Average sized bags/backpacks
- Pop-up tents
- Laser pointers
- Animals (except ADA approved service animals)
- Fireworks or other incendiary devices
- iPads/tablets
- Selfie sticks
- Any other item that may pose a threat to other guests, staff or performers.
- Spiked rings or collars
- Go-Pros
- Strollers are NOT permitted on the lawn.
- Personal lawn chairs
Check our lost and found at the link below:
https://pncbankarts.app.pixithq.com/public/#!/pnc-bank-arts-center-holmdel
Please note items not picked up within 30 days will be discarded.
If you need help with your concert tickets from Live Nation or Ticketmaster, there are two ways to contact Ticketing Support.
Submit Via Request Form.
Submit your request here. A member of the Ticketing Support team will review your request and get back to you directly.
Ticketing Support can assist with:
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Purchasing tickets
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Finding tickets in your account
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Mobile ticket or barcode issues
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Ticket transfers
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Ticket resale
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Refunds
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Exchanges
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Presale codes
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Account access and login issues
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Accessible and companion tickets
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Upgrade inquiries
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Order and payment issues
Call For Immediate Assistance:
Call 800-653-8000 to speak with a Ticketing Support representative. If you’ve already made a purchase, please have your order # and purchaser information available.
For assistance with parking purchases, including refunds, upgrades, or other parking-related questions, please contact the Box Office at [PHONE] or [EMAIL]
For questions about ticket upgrades, availability, pricing, or exchanges, please contact the Box Office at pncbankartscenter@livenation.com or 732.203.2500
If a purchase you made during your visit to PNC Bank Arts Center, including food & beverage or merchandise appears higher than expected, it may be due to a temporary authorization hold. Final charges typically update within 72 hours of your visit.
If your transaction still appears incorrect after 72 hours, please contact our Guest Services Team at pncbankartscenter@livenation.com or 732.203.2500. We'll be happy to investigate and help resolve the issue.
To help us review your request as quickly as possible, please include:
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A brief description of the issue, the date of your visit, and copy of your receipt, if available.
A member of our team will review your inquiry and may ask for additional information.
VIP and Meet & Greet package details, including check-in time, package inclusions, and other important instructions, are sent by the official VIP provider, typically 24–72 hours before your event.
If you haven't received your VIP email yet, please continue checking your inbox (including your spam/junk folder) as your event approaches.
VIP details are not sent by the venue.If your event is within 24 hours and you still haven't received your VIP email, please contact the official VIP provider.
Please Note: VIP and Meet & Greet check-in may begin before general parking lots or venue gates open. If your VIP confirmation email includes an early check-in time, please follow the instructions provided in that email. If you have additional questions about your VIP check-in, please contact the official VIP provider.